I was chatting to a guy at the weekend who had an Indian Chief, and he got a Lloydz tune put on his Chief at a UK Indian dealer. Apparently the dealer had a live link to Lloydz Garage and they uploaded/downloaded everything and the tune was done quite easily and quickly.
Fantastic! That's what we need. Maybe it was one of the Lloyd'z Garage centers? But probably not, because there seems to be only one in the UK, and it is in Cornwall.
I've read on another forum that Harley do this for their bikes routinely. Dealerships provide tuning, apparently.
Just looking at the volume of conversations on this topic on this one internet forum it becomes clear that fuelling (surging) is the single biggest problem this bike has. EVERYONE is looking for a solution.