You reached out, asked for actual people not just "someone I know". Actually people reply and tell you how they were failed by your company, and give you the opportunity to make it right. An opportunity for the social media leaders of a targeted market, that can tell the world how well the...
I am a "know of someone" who was screwed over and is currently deterring your sales every chance I can get. As Mike's Co-administrator on the FTR FB page, I have quite the reach.
I'm out the money, and you still have my battery. I should have never even sent it in, as I am completely capable...